Unlocking the Power of the About Page for Small Businesses

Unlocking the Power of the About Page for Small Businesses

When setting up a website for your small business, it’s easy to focus on the essentials like the home page, product or services pages, and contact information. While these are undoubtedly important, there’s another page that deserves just as much attention: the About Page.

In this post, we’ll dive into what an About Page is, why it's crucial for your small business, and what you should include to make it effective.

What is an About Page?

The About Page serves as the biography of your business. It tells your story, presents your mission, and gives visitors an idea of who they’re doing business with. Think of it as the virtual handshake that precedes a lasting relationship with potential customers. In essence, it’s your opportunity to introduce yourself and to explain what sets you apart from the competition.

Why is it Important?

  • Builds Trust: When potential customers visit your website, they are not just looking for products or services; they are also looking for a business they can trust. An About Page establishes credibility by giving a face and history to your business, which builds a foundational level of trust.
  • Personal Connection: A well-crafted About Page allows visitors to get to know you and your team. It’s easier for customers to relate to a business when they know the people behind it. This emotional connection can be the difference between choosing you over a competitor.
  • Clarifies Your Business Goals: Your About Page can act as a compass, both for you and for your visitors. By explicitly stating your mission and values, you are laying down the framework for all your other business operations. This clarity often translates into customer loyalty.
  • SEO Benefits: Well-optimized About Pages often rank well for brand-related queries. This is an excellent opportunity to control what information people find when they search for your business.

What Should You Include?

  • Your Story: Every business has a story. Whether you started your business right out of college or it’s a family legacy, sharing your journey can help build a stronger connection with visitors.
  • Mission Statement: Clearly express why your business exists. What problem are you solving? How are you improving lives? Make sure your mission aligns with the needs and values of your target audience.
  • Team Bios: People like to know who they are doing business with. Featuring short bios and photos of key team members can add a personal touch.
  • Social Proof: Testimonials, certifications, awards, or notable partnerships can serve as trust signals. Display these elements prominently to add another layer of credibility.
  • Contact Information: Even though you might already have a dedicated "Contact Us" page, it’s a good idea to include basic contact details on your About Page as well.
  • Call-to-Action (CTA): A well-placed CTA can guide the visitor on what to do next. Whether it's to read a blog post, sign up for a newsletter, or check out your latest products, make sure to direct their journey.
  • Visual Elements: Photos, videos, or even infographics can break up the text and make your About Page more engaging.
  • FAQs: Including a short FAQ section can help clarify any lingering questions and demonstrate your expertise in your field.


The About Page is not just a filler or an afterthought. It is a strategic element that can significantly impact how your visitors perceive your brand. As we've seen, it serves multiple purposes: building trust, establishing a personal connection, and clarifying your business goals, among others.

By incorporating these elements, you can create an About Page that doesn’t just tell your visitors who you are, but also turns them into lifelong customers.  Your About Page is a long-term investment in your brand. So, don't overlook its power and potential.


Need Assistance Designing Your Website?

At MBCS, we understand that every detail matters when it comes to establishing a strong online presence. Let us help you in crafting an About Page that represents you and resonates with your target audience. With our knowledge of website design best practices and experience in the field, we can provide recommendations on how to improve the user experience and search engine optimization of your website. By working with MBCS, website owners can benefit from our expertise and ensure that your website is well-designed and user-friendly. Contact us for a free initial consultation on how we can help your company.   www.microbizops.com

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